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Most freshers are not short of effort. They apply to forty jobs and hear nothing back, usually for reasons nobody told them about: a resume the parser could not read, a Naukri profile stuck at forty percent, a self-introduction that had never been said out loud before the interview.This masterclass fixes all of that in one sitting.What the three hours cover0:00 — How IT service desks actually work (60 min) Incident, problem and change management explained the way an interviewer will ask about them. Priority against severity, SLAs, escalation, and where ServiceNow fits. ITIL 4 vocabulary you can use without sounding like you memorized it.1:00 — English for the workplace (40 min) Not grammar drills. The English you need on a standup call, in an escalation mail, and when you have to say you do not know something yet.1:40 — Interview presence (30 min) Your self-introduction, rewritten and rehearsed. How to answer "tell me about yourself" without sounding like a script.2:10 — A resume that gets past the ATS (30 min) Formatting that parses cleanly, keywords from the job description, and how to write experience when you do not have any yet.2:40 — Your Naukri profile, set up live (20 min) We build it together: headline, key skills, resume upload, and the settings that decide whether recruiters see you at all.You leave with a rebuilt resume, a live Naukri profile, a sixty-second introduction you have tested aloud, and answers to the ITSM questions freshers get asked most.Who it's for: final-year students, freshers aiming at IT support, service desk or NOC roles, and anyone switching into IT from BPO, retail or a non-technical job. No IT background needed.Details: ₹499, one payment. Live online, every Saturday and Sunday. Recording shared within 2 working days, access for 3 months. Participation certificate after the session. Keep a laptop, your current resume and your Naukri login ready.We are a training provider, not a placement agency. We do not promise jobs or interview calls. What you get is preparation you can use the same week.workfluentacademy.com

ITSM Masterclass + ATS RESUME + NAUKRI SETUP + 50 RECRUITER CONTACTS

WorkFluent Academy