Refund Policy
Effective Date: 1st February 2025

Last Updated: 17th May 2025

At TalentPairing.com, we are committed to delivering high-quality digital study materials for UPSC and other competitive exams. Please read our refund policy carefully before making a purchase.

Digital Products – No Refund Policy
All our products are digital in nature (PDFs, e-books, downloadable files) and are delivered electronically via email and/or WhatsApp. In accordance with applicable consumer protection laws regarding digital goods, all purchases are considered final once access is granted, and we maintain a strict no-refund policy.

Why We Do Not Offer Refunds
Digital files cannot be returned once downloaded or accessed

Once delivered, the product is considered consumed

This policy ensures fairness and prevents misuse or duplication

Delivery Issues
If you:
Did not receive your files within the promised time (typically 30 minutes to 12 hours), or
Made a payment but did not enter your contact details correctly, or
Encountered a technical issue during the delivery

👉 Please contact us within 48 hours of purchase. Our support team will verify the transaction and manually resend your files if needed.

Exceptions
As of now, we do not offer exceptions to our refund policy. However, in rare cases such as:
Duplicate payment
File delivery failure after multiple attempts

We may review your request on a case-by-case basis to ensure fairness.

Contact for Support
If you believe there has been an error with your order or delivery, please reach out to us promptly:

Email: support@talentpairing.com
WhatsApp: +91-7055819261
(Mon–Sat | 10:00 AM – 6:00 PM IST)

Before You Purchase
Please review all course details carefully before making a payment. If you have any doubts or questions, we encourage you to contact us before placing your order.

By purchasing from TalentPairing.com, you agree to this Refund Policy.
For full details, please also read our:
Privacy Policy: https://talentpairing.com/privacy-policy
Terms of Service: https://talentpairing.com/terms-of-service

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Privacy Policy
Effective Date: 1st February 2025

Last Updated: 17th May 2025

At TalentPairing.com, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website or purchase digital materials. This policy is compliant with applicable Indian data protection laws, including the Information Technology Act and the Digital Personal Data Protection Act (DPDP) 2023.

1. Information We Collect
We collect only the necessary information to provide our services:
Your name
Email address
WhatsApp number or mobile
Chosen medium (Hindi/English) and optional subject
Payment details (processed securely via Razorpay or other trusted gateways — we do not store card or UPI data)
Messages or feedback you send us

2. How We Use Your Information
We use your information to:
Deliver digital UPSC/competitive exam notes via WhatsApp and email
Respond to your messages and support requests
Share course updates, offers, and announcements (if you opt-in)
Improve our website and services

We do not sell or share your information with third parties for marketing purposes.

3. Data Security
We use secure tools and platforms to protect your personal information. All payments are processed through trusted gateways like Razorpay using industry-standard encryption.

4. Communication
You may receive:
Study updates and exam tips
Download links and course reminders
Occasional offers or promotions (if opted in)

You can opt out of email communications by clicking “Unsubscribe” at the bottom of any email. For WhatsApp updates, reply with “STOP” to the number used for communication.

5. Cookies & Analytics
We may use cookies and simple analytics tools (such as Google Analytics) to improve website performance. No personally identifiable information is collected through cookies. You can manage cookie preferences via your browser settings.

6. Your Rights
You have the right to:
Request access to your personal data
Ask for corrections or updates
Request deletion of your data (if not needed for billing/legal reasons)

To exercise any of these rights, please email support@talentpairing.com.

7. Refund Policy
All our products are digital (PDF notes). As per policy, we do not offer refunds once the materials have been delivered. Please read the package details carefully before making a payment.

8. Contact Us
For any questions or support, contact:
Email: support@talentpairing.com
WhatsApp: +91-7055819261
(Mon–Sat | 10:00 AM – 6:00 PM IST)

9. Updates to This Policy
This policy may be updated occasionally. Changes will be reflected on this page along with the updated effective date.

By using TalentPairing.com, you agree to the terms outlined in this Privacy Policy.

Terms of Service

Effective Date: 1st February 2025

Last Updated: 17th May 2025

Welcome to TalentPairing.com. By using our website, purchasing our digital courses, or accessing any of our services, you agree to the following Terms of Service. Please read them carefully.

1. Use of the Website
You may use this website for:
Exploring study materials and courses
Purchasing digital notes
Contacting us for inquiries or support

Misuse or unauthorized distribution of our content is strictly prohibited.

1A. User Responsibilities
By accessing or purchasing from our website, you agree not to:
Share login/download details with others
Use the materials for resale or unauthorized coaching
Submit fake or misleading information while purchasing

2. Digital Products Offered
We provide PDF-based digital notes and resources for UPSC and other competitive exams. Products are soft copies only and delivered via WhatsApp and email. No hard copies will be shipped.

3. Pricing & Payment
All payments are processed through secure payment gateways (e.g., Razorpay). Prices listed include all applicable fees. You agree to provide accurate contact and billing information at the time of purchase.

4. Delivery
After successful payment, you will receive:
Your PDF notes within 30 minutes to 12 hours
Delivery via WhatsApp and/or email (as provided at checkout)

Please double-check your details to avoid delivery issues.

5. Refund Policy
We offer digital downloads only, which are non-refundable. For full details, please refer to our Refund Policy at https://talentpairing.com/refund-policy.

6. Intellectual Property
All course content, branding, and materials are the property of Competitive Exam Hub / TalentPairing.com. Reproduction, resale, or public sharing of materials is not permitted without written consent.

7. Privacy
Your personal information is collected only to deliver products and offer support. We never share your data with third parties for marketing. Read our full Privacy Policy at https://talentpairing.com/privacy-policy.

8. Disclaimer
We do not guarantee exam results. Our materials are intended for educational support only and should not be interpreted as an official promise of selection or success. This course is not affiliated with UPSC or any government agency.

9. Changes to Terms
We may update these terms at any time. Any changes will be reflected here with an updated effective date.

10. Contact
If you have questions about these Terms, reach out to us:
Email: support@talentpairing.com
WhatsApp: +91-7055819261
(Mon–Sat | 10:00 AM – 6:00 PM IST)

11. Account Suspension or Misuse
We reserve the right to suspend or terminate access to our products if we detect misuse, duplication, payment fraud, or behavior that violates our terms. Such action may be taken without prior notice.

