# DIGITAL TOOLKIT

## REFUND POLICY


At **Digital Toolkit**, we create and deliver digital products such as digital planners, toolkits, templates, guides, worksheets, trackers, and other digital resources.

Because our products are digital and may be delivered, accessed, or downloaded immediately after purchase, Digital Toolkit generally operates a **no-refund policy**.

## 1. Digital Products Are Generally Non-Refundable

All purchases of Digital Toolkit digital products are generally **final and non-refundable once the order has been successfully completed**.

This includes purchases made due to:

* Change of mind
* Accidental purchase
* Failure to review the product description
* Failure to check device or software compatibility
* Deciding that the product is not suitable after purchase

Please carefully review the product description and details before completing your purchase.

## 2. Product Not Received

If you have successfully completed payment but have not received your Digital Toolkit product or access instructions, please contact us.

Digital Toolkit will first attempt to resolve the delivery or access issue.

If Digital Toolkit is unable to provide the product that you purchased due to an issue on our side, an appropriate remedy may be provided, which may include a refund where appropriate.

## 3. Technical Problems

If you experience problems downloading, opening, or accessing a Digital Toolkit product, please contact us.

We will make reasonable efforts to help resolve the problem.

A technical issue does not automatically qualify for a refund where the issue can reasonably be resolved through technical assistance, an alternative delivery method, or another appropriate solution.

## 4. Duplicate Payment

If you have accidentally paid for the same Digital Toolkit product more than once, please contact us with the relevant transaction details.

After verification, Digital Toolkit may refund the duplicate payment.

## 5. Unauthorised Sharing or Misuse

A refund will generally not be provided where there is evidence of:

* Unauthorised sharing
* Redistribution
* Resale
* Copyright infringement
* Fraudulent activity
* Abuse of Digital Toolkit's products or access systems

Digital Toolkit may also suspend or terminate access in such circumstances.

## 6. Exceptional Circumstances

Digital Toolkit may consider refund requests in exceptional circumstances at its discretion.

Any refund granted as an exception does not create an obligation to provide refunds in future cases.

## 7. Refund Processing

Where Digital Toolkit approves a refund, it will generally be processed through the original payment method, subject to the applicable payment provider's processing timelines and applicable law.

## 8. Consumer Rights

Nothing in this Refund Policy is intended to exclude or restrict any consumer right or legal remedy that cannot legally be excluded or restricted under applicable law.

## 9. How to Contact Us

If you experience an issue with your purchase, please contact Digital Toolkit using the contact details provided on our website.

When contacting us, please provide:

* Your name
* Email address used for purchase
* Order or transaction reference
* Product purchased
* Description of the issue

This information will help us investigate and resolve the matter efficiently.

## 10. Acceptance

By completing a purchase from Digital Toolkit, you acknowledge that you have read and understood this Refund Policy.

**Digital Toolkit reserves the right to update this policy from time to time.**


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# DIGITAL TOOLKIT

## PRIVACY POLICY

**Last Updated: 7 September 2026**

At **Digital Toolkit**, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how Digital Toolkit may collect, use, store, and protect information when you visit our website, purchase our digital products, or communicate with us.

By using our website or purchasing a Digital Toolkit product, you acknowledge that you have read and understood this Privacy Policy.

## 1. Information We May Collect

Depending on how you interact with Digital Toolkit, we may collect information such as:

### Personal Information

* Name
* Email address
* Phone number, where provided
* Billing or transaction information
* Information required to process your order

### Purchase Information

We may maintain records relating to your purchases, including:

* Product purchased
* Order details
* Transaction reference
* Date and time of purchase
* Payment status

### Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website platform and services we use. This may include:

* IP address
* Browser type
* Device information
* Operating system
* Website usage information
* Pages visited
* Referring website or source

## 2. Payment Information

Payments may be processed through third-party payment providers.

Digital Toolkit generally does not need to store your complete debit-card, credit-card, banking, or other sensitive payment credentials on its own systems.

Payment information may be collected and processed directly by the payment service provider according to its own privacy policy and security practices.

## 3. How We Use Your Information

Digital Toolkit may use your information to:

* Process and confirm purchases
* Deliver digital products
* Provide customer support
* Respond to enquiries
* Resolve payment or delivery issues
* Maintain purchase records
* Improve our products and website
* Prevent fraud, misuse, or unauthorised activity
* Communicate important information relating to your purchase
* Comply with applicable legal and regulatory requirements

We will use your information only for legitimate business purposes consistent with this Privacy Policy and applicable law.

## 4. Email Communications

If you purchase a Digital Toolkit product, we may contact you regarding:

* Your order
* Product delivery
* Access issues
* Customer support
* Important service-related information

Where permitted and where you have provided appropriate consent, we may also send information about new products, offers, updates, or other Digital Toolkit communications.

You may opt out of promotional communications where applicable.

## 5. Cookies and Similar Technologies

Digital Toolkit's website may use cookies or similar technologies to help:

* Operate the website
* Remember preferences
* Understand website usage
* Improve user experience
* Measure website performance
* Support marketing or advertising activities, where applicable

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

## 6. Third-Party Service Providers

Digital Toolkit may use third-party service providers to operate parts of our business, such as:

* Payment processing
* Digital product delivery
* Email communication
* Website hosting
* Analytics
* Customer support
* Marketing services

These providers may process information on our behalf or independently according to their own terms and privacy policies.

We encourage you to review the privacy policies of third-party services that you use.

## 7. Sharing of Information

Digital Toolkit does not intend to sell your personal information.

We may share relevant information with service providers, contractors, or other parties where reasonably necessary to:

* Process your order
* Deliver your product
* Provide customer support
* Operate our website and business
* Process payments
* Prevent fraud or misuse
* Comply with legal obligations
* Protect our rights, property, or users

We will not share more information than reasonably necessary for the relevant purpose, subject to applicable law.

## 8. Data Security

Digital Toolkit takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted or stored electronically.

## 9. Data Retention

Digital Toolkit may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

* Completing transactions
* Providing customer support
* Maintaining business and transaction records
* Meeting legal, tax, accounting, or regulatory obligations
* Resolving disputes
* Preventing fraud or misuse

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

## 10. Children's Privacy

Digital Toolkit's products and services are not specifically directed at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, appropriate action may be taken in accordance with applicable law.

## 11. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, which may include the ability to:

* Request access to certain personal information we hold about you
* Request correction of inaccurate information
* Request deletion of information where legally permitted
* Withdraw consent where processing is based on consent
* Raise a concern regarding the handling of your personal information

Requests may be subject to verification and applicable legal limitations.

## 12. Third-Party Websites

Our website or communications may contain links to third-party websites or services.

Digital Toolkit is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

## 13. Changes to This Privacy Policy

Digital Toolkit may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

The updated version will be published on our website with the revised "Last Updated" date.

## 14. Consent

By using the Digital Toolkit website or purchasing a Digital Toolkit product, you acknowledge that you have read and understood this Privacy Policy.

Where consent is legally required for a particular processing activity, Digital Toolkit will seek such consent in accordance with applicable law.

# DIGITAL TOOLKIT

## TERMS & CONDITIONS



Welcome to **Digital Toolkit**. These Terms & Conditions govern your purchase and use of Digital Toolkit's digital planners, toolkits, templates, guides, worksheets, trackers, and other digital products.

By purchasing or using any Digital Toolkit product, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

## 1. About Our Products

Digital Toolkit provides digital products designed to help customers with planning, organisation, productivity, personal development, and related activities.

Our products may include:

* Digital planners
* Digital toolkits
* Templates
* Checklists
* Worksheets
* Trackers
* Guides
* Productivity resources
* Other digital resources described on the applicable product page

All products are digital unless expressly stated otherwise.

**No physical product will be shipped.**

## 2. Digital Product Delivery

After successful payment, your Digital Toolkit product will be delivered electronically through the delivery method specified on the checkout or product page.

You are responsible for providing a correct and active email address and for ensuring that you can receive the product.

If you have completed payment but cannot access or receive your product, please contact Digital Toolkit for assistance.

## 3. Personal Use Licence

Your purchase provides you with a **limited, non-exclusive, non-transferable licence for personal use**.

You may:

* Download the purchased product for your personal use.
* Use the product on your compatible personal devices.
* Print the product for your own personal use, where applicable.

You may **not**:

* Resell the product.
* Share the product or access link with another person.
* Upload the product to websites, social-media platforms, groups, drives, marketplaces, or file-sharing services.
* Distribute, reproduce, or commercially exploit the product.
* Claim Digital Toolkit's content as your own.
* Modify the product and sell or distribute it as another product.
* Provide your purchased access to another individual or organisation.

## 4. Intellectual Property

All intellectual property contained in Digital Toolkit products—including designs, layouts, text, graphics, templates, systems, illustrations, branding, and other original content—is owned by or licensed to Digital Toolkit, unless otherwise stated.

Purchasing a Digital Toolkit product does **not** transfer ownership or intellectual-property rights to you.

## 5. Copyright & Unauthorised Distribution

Unauthorised copying, sharing, resale, redistribution, reproduction, publication, or commercial use of Digital Toolkit products is prohibited.

Digital Toolkit reserves the right to suspend or terminate access where there is evidence of unauthorised distribution, misuse, fraud, or violation of these Terms & Conditions.

Digital Toolkit may also take appropriate legal action where applicable.

## 6. Device & Software Compatibility

Certain Digital Toolkit products may require specific software, applications, devices, or operating systems.

You are responsible for checking the product description and ensuring that your device and software are compatible before purchasing.

Digital Toolkit does not guarantee compatibility with every device, application, operating system, or future software update unless expressly stated on the product page.

## 7. Product Updates

Digital Toolkit may periodically update, improve, modify, or correct its products.

Where applicable, Digital Toolkit may provide updates to existing customers. The availability and scope of updates may vary by product.

## 8. No Guarantee of Results

Digital Toolkit products are designed as planning, productivity, organisation, and personal-development resources.

Digital Toolkit does not guarantee any specific financial, professional, business, productivity, personal, or other result from using its products.

Individual results depend on the user's circumstances, implementation, consistency, and other factors.

## 9. Information Disclaimer

Digital Toolkit makes reasonable efforts to provide useful and accurate information.

However, Digital Toolkit does not guarantee that all information will always be complete, current, or error-free.

Our products should not be considered professional, financial, legal, medical, or other specialised professional advice unless specifically stated otherwise.

## 10. Payments

Payments for Digital Toolkit products must be made using the payment methods provided on the applicable checkout page.

Product access or delivery may be provided after successful confirmation of payment.

Digital Toolkit reserves the right to refuse or cancel an order where there is a reasonable basis to suspect fraudulent or unauthorised activity.

## 11. Refunds

Digital Toolkit generally follows a **no-refund policy for digital products**, because digital products may be accessed or downloaded immediately after purchase.

Refunds may be considered only in circumstances described in our Refund Policy or where required by applicable law.

Please read our Refund Policy before completing your purchase.

## 12. Customer Responsibility

You are responsible for:

* Providing accurate purchase information.
* Maintaining access to your email/account where applicable.
* Keeping your product access information secure.
* Checking product compatibility before purchase.
* Using the product in accordance with these Terms & Conditions.

## 13. Changes to These Terms

Digital Toolkit reserves the right to update or modify these Terms & Conditions from time to time.

The latest version will be made available on the Digital Toolkit website or relevant sales page.

## 14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

## 15. Contact Digital Toolkit

For questions regarding your purchase, product access, technical issues, or these Terms & Conditions, please contact Digital Toolkit using the contact details provided on our website.

By purchasing a Digital Toolkit product, you confirm that you have read, understood, and agreed to these Terms & Conditions.
