βYour health, life or motor claim was rejected. Here is the free, step-by-step route to getting it reopened and paid.β
The letter is always short. Two paragraphs, a clause number you have never seen, and "We regret to inform you." It arrives after a hospital stay, after a death, after an accident β and almost everybody stops there.
There is a next step. Above your insurer's call centre sits a four-rung escalation ladder, and the first three rungs are free. The Insurance Ombudsman costs nothing to approach, needs no lawyer, can award up to βΉ50 lakh, and binds the insurer but not you. In FY 2024β25, roughly two in every five people who took a health complaint there got a favourable outcome.
Claim Denied is the 83-page procedure manual for climbing that ladder. Fifteen chapters covering health, life and motor claims. Four ready-to-send letter templates. The complete table of deadlines binding your insurer. The deduction worksheet that recovers a short-paid hospital bill. Fourteen grounds of rejection graded honestly by strength β including the strong ones, so you know when to stop.
Text finalised 26 August 2026, with every rule carrying the date it took effect.
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